About our Snow Removal Services
• We contract for snow removal for all private roads owned and maintained by Pinewood Greens Homeowners Association.
• Hyson Lane and Snead Lane are state owned and maintained roads. Since VDOT is responsible for plowing Hyson and Snead, we can’t control when they are plowed. (You can check on the status of VDOT cleared roads here: http://www.vdotplows.org/)
• When it snows, our priority is to remove the snow from the main roadways to ensure emergency access.
• Snow removal will commence upon a 2” accumulation and will continue every 4” until precipitation stops.
• Snow plowing of streets will be cleared to allow 2 vehicles to pass except between 2801 Hogan Court - 7821 Beard Court where it will be cleared curb to curb. All vehicles should be properly parked to avoid damage or being towed.
• The snow plows only clear a path in the middle of the street. They do not remove all the snow behind cars parked in parking spaces. Any remaining snow behind your vehicles will be your responsibility to remove.
• When digging out your car, refrain from dumping snow in the street. Instead, please move snow to common areas or your front yard.
• The main sidewalk along Hyson Lane and around the school bus stops will also be cleared upon a 2” accumulation with the main goal to have a clear walk way.
• Each homeowner is responsible for clearing the sidewalk in front of their home and it is encouraged that this be completed within 48 hours after the storm passes.
• In the event of an extremely heavy snow event, as we saw in January 2016, weather conditions may impact plow equipment availability or may exceed the capabilities of available equipment during the snow storm. If such conditions do occur, we do ask for your patience throughout the snow storm and afterwards as we work diligently to clear off the roads and make them passable again.
VDOT guidelines are below for easy reference: • Forecast Calls for/Residential Streets Treated or Plowed
• 0-2 inches/ Sanding as needed.
• 2-4 inches/ Up to 36 hours after the storm ends.
• 4-8 inches/ Up to 48 hours after the storm ends.
• 8-12/ Up to 3 days after the storm ends.
• 12-18/ Up to 4 days after the storm ends.
• 18+ inches/ Up to 6 days after the storm ends.
• Ice or Freezing Rain/ Up to 18 hours after the storm ends.
Snow Storm Contact Information
Emergency and Utility
• Police, Fire, Ambulance: 9-1-1, TTY 911, or Text to 9-1-1 (Fairfax County Only)
• Pete’s Towing Services: 703-533-3355 (towing will be enforced during snow events)
• Public Safety Non-Emergency: 703-691-2131, TTY 703-204-2264
• Fairfax County Emergency Information Line: 703-817-7771
• National Weather Service Updates: 703-652-1210, TTY 711
• Gas: 1-800-544-5606, TTY 1-800-231-3238
• Power – Dominion VA Power: 1-866-DOM-HELP (1-866-366-4357), TTY 711; view outage map
• Water – Fairfax Water: 703-698-5800, TTY 703-698-7025; after hours: 703-698-5613, TTY 711
• Sewer Breaks or Back-Ups – Department of Public Works: 703-323-1211 or 703-250-2003, TTY 703-239-8489
• Natural Gas – Washington Gas: 1-800-752-7520 or 703-750-1400, TTY 711 – Columbia
• If you need to contact the Pinewood Greens HOA office, please call 703-560-8920 or email Scott Greges at email@example.com. When the office is closed, please call 1-855-427-2267.
• The Pinewood Greens Facebook page is maintained by volunteers primarily to provide information, and is not the best method to contact our management company with an issue.
• Nextdoor is not monitored by Pinewood Greens management, please do not report problems there.
• If you are having a life threatening emergency, Call 911
During snow events let’s come together as a community and help a neighbor dig out, keep the storm drains clean, and make a path to the mail boxes and fire hydrants. You never know how much one act of kindness can help a fellow neighbor. Check Facebook https://www.facebook.com/PinewoodGreens/
Water Line Breaks
If you see an abnormal amount of water pooling in the sidewalk or street, or a small frozen lake on the sidewalk or front yard, you may be seeing a water line break. Water lines are exclusively owned and maintained by either Fairfax Water (meter to the street) or homeowners (meter to your house).